No one remembers what you said. But everyone remembers what you did. If you want to set an example, be the role model by your action, especially if you an elder or are a leader.
The above stands true in personal as well as business. If your saying and doing are different, people will remember what you did and not what you said. That’s why it says that kids learn from watching their parents, and not on what the parents instructed.
Take accountability for where you want to take the people and the business, and likewise, be vigilant in your action. It is easy to think that it’s okay to be rude once in a while, but that’s when you need to keep a check on yourself.
Be accountable for the world around and the generation next.